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Parachute - Risk Protection TechnologiesParachute Terms of Service
(Last Updated January 11, 2025)
PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. IF YOU RESIDE IN THE UNITED STATES, PLEASE NOTE: SECTION 20 OF THESE TERMS OF SERVICE CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. IT AFFECTS HOW DISPUTES WITH US ARE RESOLVED. BY ACCEPTING THESE TERMS OF SERVICE, YOU AGREE TO BE BOUND BY THIS ARBITRATION PROVISION. PLEASE READ IT CAREFULLY. IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION, YOU MAY OPT OUT OF THE ARBITRATION PROVISION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN SECTION 20.
Welcome to www.byparachute.com, is owned by Parachute Insurance Inc., a Delaware corporation (“Parachute”). Parachute is a licensed insurance producer. We operate this website for consumers who may submit an application for insurance or a non-insurance protection plan through Parachute’s direct, online, and mobile application services (collectively, the “Services”). Note that the Services do not include any insurance policy which may be issued to you; any insurance policy will be subject to its own terms.
The insurance product offered through Parachute may not be available to all persons in a State where the Services are offered, and is not available in all States at this time. Certain restrictions, conditions, and eligibility requirements apply. The information contained in any Parachute website, mobile application, or other technology is not intended to be an offer to sell or a solicitation in connection with any product or service in any jurisdiction where such an offer or solicitation would be unlawful or in which we, our insurance carrier(s), any managing general underwriters or other service provider, are not qualified to do so.
By using any Service, you agree to comply with and be legally bound by the terms, conditions, and restrictions of these Terms of Use (“Terms”). These Terms govern your access to and use of the Services and constitute a binding legal agreement between you and Parachute. In these Terms, “you” and “your” refer to users of the Services. If you access the Services or accept these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that legal entity and, in such event, “you” and “your” will refer to that legal entity. “We”, “us”, or “our” refer to Parachute. Unless the context requires otherwise, in these Terms words in one gender include all genders and words in the singular include the plural and vice-versa.
Please read carefully these Terms and our Privacy Policy, which may be found at www.byparachute.com/privacy-policy, and which is incorporated by reference into these Terms. If you do not agree to these Terms. YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES.
Parachute reserves the right, at its sole discretion, to modify or discontinue, temporarily or permanently, the Services or to modify these Terms at any time and without prior notice. If we modify these Terms, we will post the modification on our website or via our application. We will also update the “Last Updated Date” at the top of these Terms. Modifications to these Terms will automatically take effective upon posting; provided, however, that material changes to the Terms will be effective as to an existing User thirty (30) days after posting. By continuing to access or use the Services after we have posted a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to stop accessing or using the Services.
Subject to your compliance with these Terms, Parachute grants you a limited, non-exclusive, revocable, non-transferable right to access and view any Parachute content solely for your personal use or personal commercial use as expressly provided in these Terms. You have no right to sublicense the rights granted in this section.
You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, collect, aggregate, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Services or content, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Parachute or its licensors, except for the licenses and rights expressly granted in these Terms. No license or rights are granted to use data mining, robots, spiders or similar data gathering and extraction tools without our prior written permission; provided, however, that a limited exception from the foregoing exclusion is provided to general purpose internet search engines and non-commercial public archives that use tools to gather information for the sole purpose of displaying hyperlinks to the Services, provided that they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with our robots.txt file. Use of the Services by a competitor company, a non-consumer third party, or for any purpose not expressly intended by Parachute is prohibited.
The Services are intended solely for persons who are 18 or older and are legally able to enter into a contract. By accessing or using the Services you represent and warrant that you are not legally prohibited from receiving or using the Services under the laws of the country in which you access or use the Service.
By clicking to accept these Terms, you are deemed to have executed these Terms electronically, effective on the date you register your Account, pursuant to the U.S. Electronic Signatures in Global and National Commerce Act of 2000 (the E-Sign Act) (15 U.S.C. § 7001, et seq.). Your use of the Services constitutes an acknowledgement that you are able to electronically receive, download, and print these Terms, and any amendments, and that you accept that your electronic signature is your valid and binding signature as to any document between you and Parachute or any associated entity.
Users do not have to create an account to access the Services. However, some feature, such as joining a newsletter mailing list or submitting an application for insurance, require registration.
By using the Service, you represent, warrant and agree to the following:
By using the Service, you represent, warrant and agree to the following:
Parachute will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Parachute may involve and cooperate with law enforcement authorities in prosecuting Users who violate these Terms.
You acknowledge that Parachute has no obligation to monitor your access to or use of the Services or to review or edit any content, but has the right to do so for the purpose of operating the Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body.
See Parachute’s Privacy Policy at www.byparachute/privacy-policy for information and notices concerning Parachute’s collection and use of your personal information.
The Services and content are protected by copyright, trademark, and other laws of the United States and foreign countries. You acknowledge and agree that the Services, including all associated intellectual property rights, are the exclusive property of Parachute and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services. You may use content obtained from the Services for the permitted purposes set forth in these Terms, provided that the following copyright notice appears in all copies of any downloaded or printed materials: “© 2025 Parachute Insurance, Inc. All rights reserved.” Any other use is prohibited.
The Services may contain links to third-party websites or resources. You acknowledge and agree that Parachute is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Parachute. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites, resources, content, products or services on or available from such websites or resources.
Parachute may include advertisements on its own behalf or paid advertisements on behalf of interested companies and/or individuals on the Services. By clicking on the advertisements, you may be shifted to a Website of the advertiser or receive other messages, information, or offers from the advertiser. You acknowledge and agree that Parachute is not liable for the privacy practices of advertisers or the content of their Websites, information, messages or offers. Users are wholly liable for all communications with advertisers and for all transactions subsequently executed.
All trademarks, service marks, logos, trade names and any other proprietary designations of Parachute used herein are trademarks or registered trademarks of Parachute. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.
We may, in our discretion and without liability to you, with or without cause, with or without prior notice, and at any time: (a) terminate these Terms or your access to our Services, and (b) deactivate or cancel any user’s account.
IF YOU CHOOSE TO USE THE SERVICES, YOU DO SO AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, PARACHUTE EXPLICITLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. PARACHUTE MAKES NO REPRESENTATION OR WARRANTY THAT: (i) THE OPERATION OF THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED; (ii) ANY DEFECTS WILL BE CORRECTED; (iii) THE SERVICES, COMMUNICATIONS FROM US, OR ANY SERVER THAT MAKES THE SERVICES AVAILABLE TO YOU ARE FREE OF VIRUSES OR OTHER HARMFUL CODE OR TOOLS; (iv) THE SERVICES WILL BE AVAILABLE TO YOU OR THAT YOU QUALIFY FOR THE PRODUCTS OR SERVICES OFFERED; (v) THE CONTENT ON THE SERVICES WILL BE ACCURATE AS OF ANY PARTICULAR DATE; OR (vi) THE PRODUCTS OR SERVICES OFFERED THROUGH THE SITE ARE AVAILABLE OUTSIDE OF THE UNITED STATES OR IN JURISDICTIONS WHERE IN WHICH PARACHUTE IS NOT PROPERLY LICENSED. If you are in a jurisdiction that does not allow a disclaim or implied warranties, the above disclaimer or a portion of it may not apply to you.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SERVICES REMAINS WITH YOU. NEITHER PARACHUTE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERYING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICES INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUR OF OR IN CONNECTION WITH THESE TERMS, FROM THE USE OF OR INABILITY TO USE THE SERVICES, FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS AS A RESULT OF YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT PARACHUTE HAS BEEN INFORMED OF THE POSSBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT WILL PARACHUTE’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND YOUR USE OF THE SERVICES, INCLUDING, BUT NOT LIMITED TO, FROM A GOOD OFFERED FOR SALE, OR FROM THE USE OF OR INABILITY TO USE THE SERVICES AND IN CONNECTION WITH ANY INTERACTIONS WITH ANY MERCHANT, EXCEED ONE HUNDRED DOLLARS ($100). THE LIMITATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN PARACHUTE AND YOU. Some jurisdictions do not allow the exclusion of limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
You agree to release, defend, indemnify, and hold Parachute and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal fees, arising out of or in any way connected with (a) your access to or use of the Services, or your violation of these Terms; (b) your reliance on the Services; (d) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (e) any claim that your use of the Services caused damage to a third party. Parachute shall have the right to control all defense and settlement activities.
You may not assign or transfer these Terms, by operation of law or otherwise, without Parachute’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Parachute may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
Unless otherwise specified herein, any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by Parachute by posting to the website or via the application. For notices or communications by Parachute made by e-mail, if any, the date of receipt will be deemed the date on which such notice is transmitted.
You agree that (i) the Services shall be deemed solely based in California, and (ii) the Services shall be deemed a passive website that does not give rise to personal jurisdiction over Parachute, either specific or general, in jurisdictions other than California (for the avoidance of doubt, this provision does not apply to any policy of insurance you may purchase). These Terms shall be governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. You and we agree to submit to the personal jurisdiction of a state court located in San Francisco, California for any actions for which the parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights, as set forth in the Dispute Resolution Provision below.
YOU AND PARACHUTE AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED AND WAIVED.
These Terms are intended to govern the agreement between Parachute and you to the extent permitted by all applicable laws, ordinances, rules, and regulations. If any provision of these Terms or the application thereof to any person or circumstances shall, for any reason or to any extent, be invalid or unenforceable, the remainder of these Terms and the application of such provision to other persons or circumstances shall not be affected thereby, but rather shall be enforced to the greatest extent permitted by law.
You and Parachute (for itself and all insurers, partners, suppliers or resellers) agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof, or to the use of the Services (collectively, “Disputes”) will be settled by binding arbitration; except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
You acknowledge and agree that you and Parachute are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Further, unless both you and Parachute otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this Dispute Resolution section will be deemed void. Except as provided in the preceding sentence, this Dispute Resolution section will survive any termination of these Terms.
Arbitration Rules and Governing Law. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section. (The AAA Rules are available at www.adr.org or by calling the AAA at 1-800- 778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.
Arbitration Process. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides an online Demand for Arbitration link at https://www.adr.org.) The arbitrator will be either a retired judge or an attorney licensed to practice law and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.
Arbitration Location and Procedure. Unless you and Parachute otherwise agree, the arbitration will be conducted in the county where you reside. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and Parachute submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.
Arbitrator’s Decision. The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award damages must be consistent with the terms of the “Limitation of Liability” section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses, to the extent provided under applicable law.
Fees. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. However, if your claim for damages does not exceed $20,000, Parachute will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).
No Class Action. YOU AND PARACHUTE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and we agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
Changes. Notwithstanding the provisions of the “Modification” section above, if Parachute amends this “Dispute Resolution” section after the date you first accepted these Terms (or accepted any subsequent changes to these Terms) you will be notified in accordance with these Terms. You may reject any such change by sending us written notice (including by email to info@byparachute.com within 30 days of the date such change became effective, as indicated in the “Last Updated Date” above or in the date of Parachute’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Parachute in accordance with the provisions of this “Dispute Resolution” section as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).
Enforceability. If the “No Class Action” section of this Dispute Resolution Provision is found to be unenforceable, or if the entire Dispute Resolution Provision is found to be unenforceable, then the entirety of the entirety of the Dispute Resolution Provision will be null and void and, in that case, the parties agree that the exclusive jurisdiction and venue described above will govern any action arising out of or related to these Terms.
Right to Opt Out of Arbitration and Class Action/Jury Trial Waiver. You may opt out of the foregoing arbitration and class action/jury trial waiver provision of this Agreement by notifying us in writing within 30 days of the date you first registered for the Services. To opt out, you must send a written notification to Parachute Insurance, Inc., Attn: Legal, 1219 Hunter Rd., Wilmette, IL 60091 that includes (a) your account username, (b) your name, (c) your address, (d) your telephone number, (e) your email address, and (f) a clear statement indicating that you do not wish to resolve claims through arbitration and demonstrating compliance with the 30-day time limit to opt out of the above arbitration and class action/jury trial waiver provisions. Alternatively or in addition, you may send this written notification to info@byparachute.com.
Parachute makes no claim that the Services are appropriate or may be downloaded outside the United States. If you access the Services from a location outside the United States, you do so at your own risk and are responsible for compliance with all applicable laws, rules, regulations or decrees of your jurisdiction.
The failure of Parachute to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Parachute. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason an arbitrator or a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.
Certain Services features, or website and/or application areas (and your access to or use of certain aspects of the Services) may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions posted for a specific area of the website, application, or Services, the latter terms and conditions will take precedence with respect to your use of or access to that area of the website, application, or Services.
If you are a California resident, under California Civil Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.
These Terms constitute the entire and exclusive understanding and agreement between Parachute and you regarding the Services and these Terms supersede and replace any and all prior oral or written understandings or agreements between Parachute and you regarding the same.
Disclaimer: The original, legally binding version of this document is written in English. If it is translated into other languages by non-native English-speakers or by software, there may be discrepancies between the English version and the translated version. If so, the English version supersedes the translated version.